> AI agents: this is one page from Mammoth Analytics documentation. The index of all pages as Markdown is https://mammoth.io/docs/llms.txt. Append `.md` to any docs URL, or send `Accept: text/markdown`, to get Markdown.

# Email files and questions to the Mammoth agent

> Link your email address to the Mammoth agent in Profile Settings, choose the workspace and project for emailed files, and unlink or resend an address.
>
> Applies to: Enterprise plans. Roles: Everyone. Where: My account › Profile Settings › Email the agent

You can email files and questions to the agent at **agent@mammoth.io**, and it replies in the same thread. It only answers addresses linked to your profile, which you manage in **Profile Settings** → **Email the agent**. The agent is available on Enterprise plans.

## Link your email address to the agent

1. In **Email the agent**, click **Add another address**. The address box is already open if you have none.
2. Enter the address in **Email address** and click **Send link**.
3. Open the email Mammoth sends to that address and click the link.
4. On the page that opens (for example **Link sam@example.com to the agent**), pick the **Workspace** (shown when you belong to more than one) and the project under **Save files from email in**.
5. Click **Link this address**.

While you wait, the address shows "Waiting for you to confirm" with a **Resend** button. Once confirmed, it shows a **Linked** tag.

You can also start from the other side: email agent@mammoth.io from a new address and the agent replies with a link to the same page. When that email carried a file, the button reads **Link and start on my file**.

Workspace Owners can turn agent email off for the workspace with the **Email the agent** switch. See [Set up AI Agent access](https://mammoth.io/docs/learn/workspace/ai-agent-access/).

### Choose where the agent works

Once you have a linked address, two pickers appear:

| Option | What it does |
| --- | --- |
| **Workspace the agent works in** | The workspace the agent uses for every linked address |
| **Save files from email in** | The project where files you email are saved. Changing the workspace picks that workspace's first project until you choose another |

If you're a guest in the chosen workspace, there's no project picker. You see: "You're a guest here, so the agent answers questions from the data shared with you. Files you email open in your own workspace."

### Copy, unlink or resend an address

| Action | What it does |
| --- | --- |
| **Copy** | Copies the agent's address |
| **Unlink** | Removes a linked address. The agent stops answering it |
| **Resend** | Sends the confirmation link again to an address that's waiting |

## Troubleshooting the agent email link page

| Title on the page | What to do |
| --- | --- |
| **Link expired** | Email agent@mammoth.io again for a new link |
| **Link already used** | Email agent@mammoth.io again for a new link |
| **Wrong account** | The link is for another Mammoth account. Click **Switch account** and sign in as that account |
| **No workspace to answer you in** | Ask to be added to a Mammoth workspace, then open the link again |
| **Something went wrong** | Click **Try again** |

## Related

- [Your profile](https://mammoth.io/docs/learn/workspace/profile/): the rest of Profile Settings.
- [Set up AI Agent access](https://mammoth.io/docs/learn/workspace/ai-agent-access/): the workspace's **Email the agent** switch.
- [Notifications](https://mammoth.io/docs/learn/automate/notifications/): the bell in the left sidebar.
- [Invite members](https://mammoth.io/docs/learn/workspace/invite-and-manage-members/): get added to a workspace.

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Source: https://mammoth.io/docs/learn/workspace/email-the-agent.md · Updated: 2026-11-08