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# Download Mammoth invoices and fix a held payment

> Open Billing & Invoices in Mammoth to download invoices, change your card or invoice details, and finish or cancel a plan change that is waiting for payment.
>
> Applies to: Roles: Workspace Owners (permission to manage payment settings). Where: Workspace Settings › Plan & Storage › Billing & Invoices

**Billing & Invoices** holds your payment method, next payment and every invoice. Open **Workspace Settings** → **Plan & Storage** and click **Billing & Invoices** on the **Subscription** row. You need permission to manage payment settings (Workspace Owners have it), on a paid self-serve plan once any trial has ended.

## Change your card or invoice details

| Row | What it shows | Button |
| --- | --- | --- |
| **Subscription** | Your plan name | **Delete workspace**, **Change Plan** |
| **Payment method** | **Monthly** or **Annually**, and "Paid with a credit card / debit card". On a monthly plan, a link to switch to annual billing | **Edit payment method** |
| **Next payment** | The next amount and the date it's charged. If the plan is set to end, this row reads **Subscription ends** with "Expires on" and the date | **Change invoice details** |

**Edit payment method** and **Change invoice details** open a secure billing page where you update your card or the details printed on your invoices. If the plan's payment is still pending, both buttons read **Complete payment** instead.

On a paid self-serve plan, the delete button here reads **Cancel Subscription & Delete Workspace**, or **Reactivate Subscription** while deletion is scheduled. See [Delete a workspace](https://mammoth.io/docs/learn/workspace/delete-workspace/).

## Download invoices

The **Invoices** table lists every invoice, newest first by default. Click a column's sort button to sort by it.

| Column | What it shows |
| --- | --- |
| **Status** | For example **Paid**, **Open**, **Waiting for payment**, **Credit** or **Paid from credit** |
| **Billing Period** | The start and end dates the invoice covers |
| **Amount** | The amount. A credit shows as a negative amount marked "credit" |
| **Download** | Downloads the invoice |

With no invoices yet, the table shows "No data to show". If a partner bills your workspace, the page shows "Billing for this workspace is managed by your partner." instead.

## Finish a change that's waiting for payment

### Plan selected but not paid

If you chose a plan but didn't pay (for example, you left checkout), Owners are taken to **Plan & Storage**. It shows "Your plan is selected but not yet paid for. Complete payment to activate it." Click **Complete payment** to open checkout.

### Held plan or storage change

If your card is declined or your bank asks for extra verification, a plan or storage change waits for payment and your plan stays as it was. Mammoth shows a **Complete payment** dialog, for example "Your change to Team is waiting for payment. Pay on Stripe's page; your plan switches as soon as it's paid."

| Button | What it does |
| --- | --- |
| **Pay on Stripe** | Opens the payment page in a new tab |
| **Cancel change** | Drops the change. Mammoth shows "Change cancelled. Your plan hasn't changed." |
| **Check again** | Appears after Mammoth stops checking on its own: "We stopped checking for your payment. If you have paid on Stripe's page, check again." |

While the dialog is open, Mammoth checks for the payment and shows "Your plan has been updated." once it's paid. If you close the dialog, **Plan & Storage** keeps a warning such as "A change to Team is waiting for payment." (or "A change to your storage or billing cycle is waiting for payment.") with **Cancel change** and **Pay on Stripe**.

## Related

- [Billing and plans](https://mammoth.io/docs/learn/workspace/billing-and-plans/): plan and storage changes that lead here.
- [Trials and plan limits](https://mammoth.io/docs/learn/workspace/trials-and-plan-limits/): failed payments after a trial.
- [Create a workspace](https://mammoth.io/docs/learn/workspace/create/): delete or reactivate.

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Source: https://mammoth.io/docs/learn/workspace/payment-and-invoices.md · Updated: 2026-11-08