Profile settings
Your profile is your personal Mammoth account. It follows you across every workspace you belong to. Profile Settings is where you change your name, picture, password and display preferences.
Workspace-wide settings (users, plans, API keys) live in Workspace Settings instead. See Workspace settings.
Open Profile Settings
- At the bottom of the left sidebar, click your name or picture (the My account menu)
- Click the gear icon next to your name and email
On a phone, tap Profile Settings in the account menu instead.
The Profile Settings dialog opens. It shows your picture (or your initials), your name and your email address, with an Edit profile button. Below that are the Email the agent, Security and Preferences sections, and at the bottom the Leave workspace and Delete profile buttons.
Edit profile
Change the name and picture other people see next to your work.
- In Profile Settings, click Edit profile
- Change First Name and Last Name
- To add or replace your picture, click Upload picture and choose an image. To remove the current picture, click the x on it
- Click Save changes
| Field | Rules |
|---|---|
| First Name | Required. Up to 35 characters (the box stops accepting more). Letters (any alphabet), spaces, full stops, apostrophes and hyphens only. Other characters show an error and keep Save changes turned off |
| Last Name | Same rules as First Name |
| Upload picture | A JPG, JPEG or PNG file, up to 50 MB. A file name with more than one dot (for example me.final.png) is refused |
Click the back arrow to return without saving.
Change your password
Change your password while you're signed in. If you've forgotten it, use the reset link on the sign-in page instead (see Password reset).
- In Profile Settings, under Security, find the Password row and click Reset password
- Under Current Password, enter your current password
- Under New password, type the new password, then type it again in Confirm new password
- If you have two-factor authentication on, enter the 6-digit code from your authenticator app in OTP
- Click Save changes
The new password must follow the rule shown on screen: "Use 12 or more characters with a mix of letters, numbers and symbols (except " and \)." A strength checker under the fields turns Save changes on once the password qualifies.
Expected result: A "Password successfully reset" message appears.
| Message | What it means |
|---|---|
| "New password can't be the same as the old password" | The new password matches your current one. Pick a different one |
| "The passwords do not match" | The two new-password fields differ |
| "Invalid password" | The current password is wrong |
| "Invalid password or OTP" | With 2FA on: the current password or the code is wrong |
Two-factor authentication
The Two-factor authentication row under Security shows Enable 2FA, or 2FA Enabled once it's on. Personal 2FA depends on your workspace plan, and once you turn it on you can't turn it off. See Two-factor authentication (2FA) for the steps and which plans include it.
Color mode
Under Preferences, Color mode sets how Mammoth looks.
| Option | What it does |
|---|---|
| Light | Always uses the light theme |
| Dark | Always uses the dark theme |
| System | Follows your computer's light or dark setting |
The change applies as soon as you click an option.
Cookies and privacy policy
Under Preferences:
| Row | Button | What it does |
|---|---|---|
| Cookies | Cookie preferences | Opens the cookie consent manager, where you choose which cookies Mammoth may use |
| Privacy policy | View privacy policy | Opens Mammoth's privacy policy in a new tab |
If an ad blocker stops the cookie manager from loading, Mammoth shows: "It looks like you are using an ad blocker. Please disable it on this page to manage your cookie preferences."
Email the agent
The agent is available on Enterprise plans.
You can email files and questions to the agent at agent@mammoth.io and it replies in the same thread. The agent only answers addresses you've linked to your profile. The Email the agent section in Profile Settings manages those addresses.
Link an email address
- In Email the agent, click Add another address (the address box is already open if you have none)
- Enter the address in Email address and click Send link
- Open the email Mammoth sends to that address and click the link
- On the page that opens (for example Link sam@example.com to the agent), pick the Workspace (shown when you belong to more than one) and the project under Save files from email in, then click Link this address
While you wait, the address shows "Waiting for you to confirm" with a Resend button. Once confirmed, it shows a Linked tag.
You can also start from the other side: email agent@mammoth.io from a new address and the agent replies with a link to the same page. When that email carried a file, the button reads Link and start on my file.
Choose where the agent works
Once you have a linked address, two pickers appear:
| Option | What it does |
|---|---|
| Workspace the agent works in | The workspace the agent uses for every linked address |
| Save files from email in | The project where files you email are saved. Changing the workspace picks that workspace's first project until you choose another |
If you're a guest in the chosen workspace, there's no project picker. Instead you see: "You're a guest here, so the agent answers questions from the data shared with you. Files you email open in your own workspace."
Other actions
| Action | What it does |
|---|---|
| Copy | Copies the agent's address |
| Unlink | Removes a linked address. The agent stops answering it |
| Resend | Sends the confirmation link again to an address that's waiting |
Link page messages
| Title | What to do |
|---|---|
| Link expired | Email agent@mammoth.io again for a new link |
| Link already used | Email agent@mammoth.io again for a new link |
| Wrong account | The link is for another Mammoth account. Click Switch account and sign in as that account |
| No workspace to answer you in | Ask to be added to a Mammoth workspace, then open the link again |
| Something went wrong | Click Try again |
Leave workspace and delete profile
The footer of Profile Settings has two buttons:
- Leave workspace: removes you from the current workspace. You lose access to all its projects
- Delete profile: permanently deletes your profile and data
Both open a confirmation flow. See Leave a workspace and Delete your profile for what each one asks.
Log out
Open the My account menu at the bottom of the left sidebar and click Log out.
Related pages
- Authentication: sign-in, password rules and 2FA
- Workspace management: the workspace switcher and sidebar
- Notifications: the bell in the left sidebar