Read a dashboard's full engagement report
The Engagement report shows who opened a published board, what they read, when, and what they did. Open it with Full report → in Audience. Editors of the dashboard can see it; their own visits aren't counted.
Choose the period and viewers
- Range: 7d, 30d or 90d (30 days by default)
- More options:
- Export CSV downloads people, pages and daily views
- Viewers: All viewers, Named only or Anonymous
- Compare to previous 30 days adds the previous period to the numbers and chart
The top shows Opened, Views and Avg engaged time, then a Views per day chart. A line under it names the people who haven't opened the board yet ("Not opened yet: 4 people"), with Remind the 4 who never opened (see Remind people).
People: who is engaged, drifting or never opened
The People block lists everyone the board is shared with, in four tabs: All, Engaged, Drifting and Never opened.
| Column | What it shows |
|---|---|
| Name | The viewer. Anonymous visits through a public link are grouped as Anonymous link visitors |
| Visits | How many times they opened it |
| Pages read | How many of the board's pages they read |
| Total time | Engaged time across the period |
| Avg time | Engaged time per visit |
| Last seen | Their latest visit |
"Engaged means 5+ minutes of engaged time or 3+ pages read in the period." Drifting means they haven't been back for a while ("Hasn't been back for 21 days."). Click a person to see their recent visits, with Remind followed by their name if they can be reminded.
Pages: which pages and tiles people reach
The Pages block shows how many visitors reached each page, and for a page you pick, "% of Overview visitors who scrolled each tile into view". Rarely reached pages are flagged Rarely reached; the page with the most time spent is flagged Most time.
Questions readers asked
If viewer Q&A is on, Questions readers asked groups viewers' questions, with "Asked 4×", thumbs up and down counts, and Unanswered for questions the board couldn't answer. "Questions are grouped and never show who asked."
Opened from that dashboard's editor, two buttons help you act on a question:
- Add as tile: for a question no tile answers. It closes the report and asks the editor's AI chat to add a tile that answers it.
- Add to glossary: for a question that shows a term was unclear. It opens the glossary with that term, so you can define it.
For how viewers ask, see Explore and Q&A pages.
When people read, and what they did
Click Show more: when people read, actions to see:
- When people read: a heatmap of views by day and hour, in your time zone
- Actions: PDF downloads, Link copies, Exports (Power BI and Tableau) and Video exports
Turn off the weekly email about a dashboard
The Weekly email about this board toggle sits in the report header, for a published board. The email goes to the board's editors and sums up how the board is being read.
- The setting is yours alone: turning it off stops only your copy.
- It's "On by default once more than 5 people view it in a week".
- If the change can't be saved: "The weekly email setting couldn't be saved. Try again."
This is different from email updates, which send the board's numbers to its viewers.
Related
- Audience: the summary and reminders.
- Find weak charts with the engagement lens: the same data on the canvas.
- What viewers see: the board from a viewer's side.
- Manage your dashboards: views in the library and the No views in 30 days filter.
Something wrong? support@mammoth.io