Email files and questions to the Mammoth agent
You can email files and questions to the agent at agent@mammoth.io, and it replies in the same thread. It only answers addresses linked to your profile, which you manage in Profile Settings → Email the agent. The agent is available on Enterprise plans.
Link your email address to the agent
- In Email the agent, click Add another address. The address box is already open if you have none.
- Enter the address in Email address and click Send link.
- Open the email Mammoth sends to that address and click the link.
- On the page that opens (for example Link sam@example.com to the agent), pick the Workspace (shown when you belong to more than one) and the project under Save files from email in.
- Click Link this address.
While you wait, the address shows "Waiting for you to confirm" with a Resend button. Once confirmed, it shows a Linked tag.
You can also start from the other side: email agent@mammoth.io from a new address and the agent replies with a link to the same page. When that email carried a file, the button reads Link and start on my file.
Workspace Owners can turn agent email off for the workspace with the Email the agent switch. See Set up AI Agent access.
Choose where the agent works
Once you have a linked address, two pickers appear:
| Option | What it does |
|---|---|
| Workspace the agent works in | The workspace the agent uses for every linked address |
| Save files from email in | The project where files you email are saved. Changing the workspace picks that workspace's first project until you choose another |
If you're a guest in the chosen workspace, there's no project picker. You see: "You're a guest here, so the agent answers questions from the data shared with you. Files you email open in your own workspace."
Copy, unlink or resend an address
| Action | What it does |
|---|---|
| Copy | Copies the agent's address |
| Unlink | Removes a linked address. The agent stops answering it |
| Resend | Sends the confirmation link again to an address that's waiting |
Troubleshooting the agent email link page
| Title on the page | What to do |
|---|---|
| Link expired | Email agent@mammoth.io again for a new link |
| Link already used | Email agent@mammoth.io again for a new link |
| Wrong account | The link is for another Mammoth account. Click Switch account and sign in as that account |
| No workspace to answer you in | Ask to be added to a Mammoth workspace, then open the link again |
| Something went wrong | Click Try again |
Related
- Your profile: the rest of Profile Settings.
- Set up AI Agent access: the workspace's Email the agent switch.
- Notifications: the bell in the left sidebar.
- Invite members: get added to a workspace.
Something wrong? support@mammoth.io