Delete or reactivate a Mammoth workspace
Only a Workspace Owner can delete a workspace, from Workspace Settings → Plan & Storage. Deleting cancels the subscription and deletes all data, projects and team access. On a paid plan, deletion is scheduled for the end of the billing period, and you can reactivate before then.
Delete a workspace
- Go to Workspace Settings → Plan & Storage.
- On a trial or the Free plan, click Delete workspace. On a paid self-serve plan, click Billing & Invoices, then Cancel Subscription & Delete Workspace.
- A dialog named after the workspace opens, for example Cancel Subscription & Delete "Marketing"?
The first step sums up what you're deleting under This workspace contains:: projects, datasets and their size, team members, and days of work once there are seven or more. If you belong to other workspaces, it says "You'll continue to have access to your other workspaces." Under If you proceed, it says what happens next:
| Workspace | What happens |
|---|---|
| On a trial | "Free Trial cancelled immediately", and the workspace and all its data are deleted immediately |
| On a paid plan | "Subscription cancelled immediately". You keep full access until the end of the current billing period, and the workspace is deleted automatically on that date |
You can also start deletion from the Delete workspace link on the plan-selection screen.
Delete a small workspace in one step
A workspace with under 100 MB of data, no other members and less than seven days of work needs one step. The first step ends with "This will permanently delete your data" and a checkbox: I understand this will cancel my subscription and delete my workspace. Tick it and click the delete button.
Delete a larger workspace in two steps
For any other workspace, click Proceed for a second step:
- Read the warning: PERMANENT DELETION for a trial, or DELETION SCHEDULED with the date your access ends for a paid plan.
- Under Confirm completion of required actions:, tick I have downloaded all datasets and I have notified all team members.
- Type
DELETEin the box. - Click Cancel Subscription & Delete Workspace (trial) or Schedule Deletion (paid plan).
A trial workspace is deleted, and Mammoth switches you to another workspace, or signs you out if you have none. A paid workspace shows "Workspace scheduled for deletion successfully" and stays usable until its access-until date.
Reactivate a workspace scheduled for deletion
While a paid workspace is scheduled for deletion, the delete button under Plan & Storage → Billing & Invoices reads Reactivate Subscription.
- Click Reactivate Subscription.
- Read the dialog. It says "Your subscription is already cancelled", with "Cancelled on" and the date, and "Access until:" with the date deletion happens.
- Click Reactivate Subscription to keep the workspace, or Keep cancelled to leave the deletion in place.
Mammoth shows "Subscription successfully reactivated". Your data and projects stay.
Reactivate before the access-until date. After that date, the workspace is deleted.
Related
- Create a workspace: get a new workspace.
- Billing and plans: plans, trials and changing plan.
- Download invoices and fix a held payment: Billing & Invoices, where paid deletion starts.
- Switch workspaces and find your way around: the deleted-workspace screen.
Something wrong? support@mammoth.io