Switch workspaces and find your way around Mammoth
The workspace switcher at the top of the left sidebar moves you between every workspace you belong to. The bottom of the sidebar holds Support, notifications, Workspace Settings, Trash and your account menu. When a workspace can't be used, Mammoth shows a full-page screen that says why and what you can do.
Switch workspaces
The switcher shows the current workspace's initial and name, with a down arrow. On a trial, the trial plan and the days left show under the name.
- Click the workspace name at the top of the left sidebar.
- Under All Workspaces, click the workspace you want.
The current workspace has a check mark. A workspace that is no longer available shows a Deleted tag.
The switcher lists workspaces only. To get a new workspace, see Create, join or delete a workspace.
Find your way around the left sidebar
The left sidebar is Mammoth's main navigation. What you see depends on your role: someone who only has dashboards shared with them sees their dashboards, Support and the account menu.
| Where | Control | What it does |
|---|---|---|
| Top | Workspace switcher | Switches workspace |
| Top, right of the workspace name | Collapse navigation / Expand navigation | Shrinks the sidebar to icons, or opens it again |
| Bottom row | Support (chat icon) | Opens a support chat with the Mammoth team |
| Bottom row | Notifications (bell) | Opens your notifications. See Notifications |
| Bottom row | Workspace Settings (gear) | Opens Workspace settings |
| Bottom row | Trash | Opens Trash |
| Bottom | Your name and picture (My account) | Opens the account menu |
The notifications bell, Workspace Settings and Trash don't show in Ask mode. Ask is available on Enterprise plans.
Use the account menu
Click your name at the bottom of the left sidebar to open My account. It shows your name and email, with a gear icon, and these options:
| Option | What it does |
|---|---|
| Gear icon (on a phone, Profile Settings) | Opens Your profile |
| Documentation | Opens the Mammoth documentation in a new tab |
| Mammoth website | Opens mammoth.io in a new tab |
| Log out | Signs you out |
When the sidebar is collapsed, the account menu also shows your workspace's storage use.
Understand workspace suspended, deleted and not found screens
When you open a workspace you can't use right now, Mammoth shows a full-page screen instead of the app. While the workspace powers up, it shows a dialog instead.
| Screen | What it means | Options |
|---|---|---|
| Workspace suspended | "This workspace has been suspended. Please contact support to restore access." | Contact support, Switch workspace, Log out, Create new workspace |
| This workspace has been deleted | "It is no longer available. Contact the workspace owner if you think this is a mistake." | Contact support, Switch workspace, Log out, Create new workspace |
| Workspace not found | "This workspace doesn't exist, or you don't have access to it." | Switch workspace, Log out, Create new workspace |
| This workspace is temporarily unavailable | Its data is being moved or upgraded, usually for a few minutes. Your data is safe | Try again, Switch workspace, Log out |
| Your workspace is powering up | "We are getting your data ready. Just a moment..." The workspace opens on its own when ready | None needed: wait |
Switch workspace shows only when you belong to another workspace. Create new workspace shows only when every other workspace you belong to is also suspended, or you have no other workspace. See Create a new workspace from an unavailable screen.
For a workspace that is view-only or read-only because of its plan or billing, see Trials, plan limits and view-only mode.
When you're not in any project
If you belong to a workspace but to none of its projects (for example, you were invited without a project), Mammoth opens an empty page instead of the Data Library:
- If you can create projects, it shows Create your first Project and a Create Project button. Click it to open New Project and set up your first project.
- Otherwise, it shows You are not in a project yet and "Ask a workspace owner or admin to add you to a project."
See Create and manage projects.
Related
- Create, join or delete a workspace: sign up, accept an invite or start a new workspace.
- Workspace settings: General and Email groups: what the gear in the sidebar opens.
- Your profile: what the account menu's gear opens.
- Invite and manage workspace members: add someone to a project so they aren't left on an empty page.
Something wrong? support@mammoth.io