Sign in, reset your Mammoth password and set up 2FA
You sign in to Mammoth with email and password, and can add two-factor authentication (2FA) in Profile Settings → Security on the Pro plan. SSO, workspace-wide 2FA and IP allowlisting aren't settings in the app: Mammoth sets them up on request.
Ways to sign in to Mammoth
Mammoth supports four authentication methods, managed through Keycloak, an identity provider (the service that checks who you are).
| Method | Use case |
|---|---|
| Email / password | Individual users and small teams |
| Enterprise SSO (SAML/OIDC) | Organisations with an existing identity provider (set up by Mammoth on request) |
| Two-factor authentication (TOTP) | A second step on top of your password (Pro plan) |
| API token | Automated workflows, integrations and service accounts |
Password requirements
- At least 12 characters.
- At least one letter.
- At least one digit.
- At least one symbol (except
"and\).
Reset a forgotten password
- Click the forgot-password link on the sign-in page.
- Enter your email address.
- Open the temporary reset link in your email.
- Set a new password that meets the requirements above.
You can then sign in with the new password. To change your password while signed in, use Reset password under Security in Profile Settings.
Set up two-factor authentication
Two-factor authentication (2FA) adds a time-based one-time password (TOTP) from an authenticator app to your sign-in. Personal 2FA is part of the Pro plan. On the Free, Starter and Team plans, clicking Enable 2FA opens an upgrade prompt instead of the setup screen.
Important: Enabling 2FA is permanent and cannot be undone. Once enabled, two-factor authentication cannot be disabled on your account.
- Open your account menu in the left sidebar and select Profile Settings.
- Under Security, find the Two-factor authentication row.
- Click Enable 2FA.
- The Enable Two-Factor Authentication screen opens with the warning "This action can't be undone." Click Enable 2FA to confirm, or Cancel to go back.
- The page reloads. Follow the prompts to register your authenticator app.
The Two-factor authentication row shows 2FA Enabled. Every sign-in now asks for your password and a current one-time code.
Get SSO, workspace-wide 2FA or IP allowlisting
These aren't settings in the app. Mammoth sets them up on request: contact support@mammoth.io or your account manager.
| Feature | What it does |
|---|---|
| Enterprise SSO (SAML/OIDC) | Lets your organisation sign in with its existing identity provider |
| Workspace-wide 2FA | Requires 2FA for every member. New users have a 2-day grace period from account creation before they must set it up |
| IP allowlisting | Limits sign-in to your organisation's network addresses |
| VPC deployment | Runs Mammoth in a private network. Also set up by Mammoth on request, not a setting in the app |
When workspace-wide 2FA is turned on, the Activity Log shows it under Workspace with the detail "Two-factor authentication is now required for all users".
Related
- Security: sessions, encryption and certifications.
- Your profile: change your password and turn on 2FA.
- Audit logs: see when workspace-wide 2FA was turned on.
Something wrong? support@mammoth.io